Petition: bus stop audio for blind commuters

Commuter Inzy ‘Andy’ Chajju’s  online petition to restore the digital audio announcement of stops along the T80 bus route reached 500 signatures in less than three days.

Inzy 'Andy' Chajju wants to see audio announcements for the visually impaired restored on all T80 services. Picture: Geoff Jones.

Inzy 'Andy' Chajju wants to see audio announcements for the visually impaired restored on all T80 services. Picture: Geoff Jones.

The Cecil Hills 19-year-old, who travels to the University of Technology Sydney each day via the Liverpool to Parramatta T-way service before boarding a train, says bus company Transit Systems should be required to restore the stop announcements for the visually impaired, which he said were previously used on all T80 buses.

The T80 service was formerly owned by State Transit and operated through a subsidiary, Western Sydney Buses, before the route was privatised last year.

‘‘A large number of people support my idea. The company should bring back the same service level. We’re still paying the same fares,’’ Mr Chajju said.

‘‘What’s the point of having the stations with the Braille and everything if there are no audio announcements on the actual bus? It’s a waste of money to be honest.’’

Mr Chajju said his petition at change.org had attracted 627 signatures while it was active from May 16 to May 19. 

‘‘I got the petition up on a Friday afternoon. By the Saturday night there were already 290 signatures and by Sunday 500.’’

But Mr Chajju said after receiving verbal threats of fines or legal action from the bus company for other matters unless he removed the petition, he closed it to new signatories on May 19.

The petition has now been reopened for new signatures.

View the petition online here.

A Transport for NSW spokeswoman said while some T80 buses did have audio announcements, Transport for New South Wales  was ‘‘working closely with service operator Transit Systems to activate audio announcements on more T80 buses during 2014’’.

‘‘Each T-way stop has braille indicators, back to security base emergency help-points and audio announcements providing customers with next bus information,’’ the spokeswoman said.

She said TfNSW was aware of three commuter complaints relating to the T80 audio announcements.

Listen to a YouTube recording for examples of the audio service Mr Chajju wants to hear on the T80 service

In an emailed statement, Transit Systems chief executive Clint Feuerherdt said the company was investigating and reviewing the audio system capabilities for its bus fleet.

Specific questions to the company about Mr Chajju’s petition and why some audio announcements ceased after it took over the service in October remained unanswered.

‘‘We are proud of the fact that our entire Sydney bus fleet is the first fully-accessible bus fleet operating in the state,’’ Mr Feuerherdt said.

View the petition online here.

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